Detailed Information for Emergency and Service numbers


Emergency Numbers


Global Help is designed to provide with the most useful telephone numbers in a number of situations. We have focussed on general services for the most frequent and most critical situation which is also reflected in the order in which they are displayed.

  1. Fire Guards, Police, and Ambulance – The classic emergency numbers. They are listed separately, even if they use the same number for general emergency services, such as "112" in Europe or "911" in the US. There are still many countries that do not have a general number for all kinds of emergencies but use one number for each service (plus sometimes separate numbers for mobiles and landlines).
  2. Poison Control Centers – While this number is not usually needed abroad, it makes sense to have it readily available in countries like Australia. But it is also useful at home, for instance if unattended children eat pills or drink liquids that are poisonous, maybe even life-threateningly so. In these cases, the number of the poison control center comes in handy.
  3. Mountain Rescue, Sea Rescue, and Divers Alert Network (DAN) – While they are the most useful for climbers, sailors, or divers, they can also be needed in everyday situation so that we decided to include these numbers in the most important telephone numbers.


Service Numbers

 

These numbers vary for every countries in accordance with what is available. You will usually find crisis, animal, and roadside assistance. The available numbers within a particular group may also vary, for instance because not every country has several automobile associations: 

1Crisis Assistance - When you urgently need someone to talk to you wouldn't want to be forced to search the web first.

  1. Animal Assistance - Pet owners and animal lovers will want to have these numbers available. This section may include several numbers.
  2. Roadside Assistance - In a mobile world you may need to contact an automobile association. Their number is, of course, dependent on the country.


Information and Advice

 

Unfortunately, we are unable to list all numbers so that we had to select which numbers to focus on.

  1. Charges - Most numbers given are for free, pro bono, or government services. Some services may incur a charge, e. g. if you contact an automobile association you are not a member of and have to be towed away. This has to be checked by you on a case-by-case basis during the call and we assume no responsibility. For this reason, we have not included any commercial services. 
  2. Missing Numbers - May be added at any time.- If you feel that we have forgotten a particular kind of emergency service (including country-specific ones), please get in contact, either by sending us an email via the feedback form or by using Feedback > Report problem within the app. 
  3. Private Emergency Numbers - Can be added. Global Help allows you to add your own numbers freely. For instance, if you are a member of a first aid organisation, you can add the number for your local branch (or any other branch) and give it a personalised name by tapping on "Edit" in the view for your country. You can also create entries for the babysitter, pizza service, a taxi company and so on. Your idea of an emergency may differ from ours.
  4. Quick Navigation - With Global Help on your Home Screen or, better still, in the dock,  you always have all the numbers you need at your fingertips. Add the countries you need frequently to your Global Help Favorites so that you do not need to search for them in the country list every time. Tap on your country and the country view with all the numbers opens. Global Helps remembers this views which means that in case of an emergency you only need three taps to call the police, for instance. One to start Global Help, one to tap on "Police“, and one to confirm the selection. Done. It's almost impossible to do it faster.
Available on the AppStore

iTunes Store Reviews:

5 Stars Perfect travel companion
This app is a life saver, yet hoping it never has to be one for me. Due to my profession I travel a lot internationally and I love traveling on my holidays as well always looking forward to find the next wonders of world, and often times have to go to countries where I do not speak the local language where I always try to take into account all „what if‘s“. In the past I was always printing out phone numbers to local embassies as well as emergency numbers incase something happened. I got this app few months back and now with this app I‘ve had great peace of mind while traveling as it has all numbers and contacts in one convenient place - and after double checking various destinations all information seems to be well up to date (unlike some web services I‘ve tried in the past). I still do write down some numbers from the app itself incase I get pick pocketed or break my phone, but now I save hours of time not having to look up this information before hand and I have all numbers conveniently in one place. Definitely recommend for all frequent business and leisure travelers as well as to other people who want to have peace of mind over „what if‘s“ while traveling. Also, the 1.5 update provided so many added locations to the app that I‘m upgrading my rating from 4* to 5*.

5 Stars Excellent app
Very useful app for anyone who travels. Also customer support are extreemely nice and helpful.

4 Stars Don‘t Leave home without it
If you travel internationally, you should consider purchasing Global Help. Emergency info, all major credit card contact info, embassies, and more in a well organized, easy to use place. No more compiling all this data yourself prior to travel. For a small price, you get a valuable service which could save your life in a far away land. 4 stars!